Front Desk & Admin Manager

• Warmly welcome parents, faculties and arrange refreshments

• Deal with parents, students and faculties from front desk, assisting individuals who need help

• Find ways to measure customer satisfaction and improve services, ensure all the customers and faculties have the quality experience

• Work with the recruitment/admissions office and education consultants for student recruitment

• Act as a person in charge of the physical state of the school and necessary maintenance for a neat and smooth running facility

• Act as a person in charge when there are clubs, activities, classes, and events running in the school

• Learn about Connect classes and services and keeping up to date with changes

• Arrange meeting with admission team to discuss possible improvements in customer service

• Able to come up with ideas, improving customer service better

• Manage the calendars of senior team members and room availability

• Oversee the cleanliness of overall school campus

• Collaborate with other teams (academic, admin, program and marketing teams) to coordinate actions

• Any other related responsibilities that arise

About American University of Yangon

“Education is not the learning of facts, but the training of the mind to think. ” — Albert Einstein

At the American University of Yangon (formerly known as Connect Institute), we are passionate about giving Myanmar-students equitable access to higher education. Beyond providing students with the knowledge and skills they need to thrive under the rigorous educational standards of U.S. universities, we create a lively environment for students to develop their extracurricular interests and leadership skills. With opportunities for scholarship and financial aid, we seek to promote diversity in the classroom and encourage all Myanmar students to strive for success. Having been designed in collaboration with our U.S. university partners, our courses are of the highest academic standard.