People Operations Manager

The Role

We are currently seeking a talented and professional People Operations Manager to join our team and manage all human resource (HR) procedures. The successful candidate should demonstrate the ability to take ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary action, and professional learning and development. In addition, the People Operations Manager will play a critical role in developing and fostering a strong organizational culture by taking the lead in relevant projects and initiatives. 

To perform well in this role you should have experience as an HR Manager, or other senior roles in the HR team, and knowledge around all legal requirements.

Responsibilities

  • Create, implement, and evaluate all human resource department policies, procedures, and structures 

  • Identify the company’s hiring needs, including faculty hiring for the University programs, and manage the recruitment process to ensure it runs smoothly 

  • Support employee engagement and develop strategies that reinforce the organization’s mission, values, and culture  

  • Maintain a smooth on-boarding process for new hires

  • Design and implement effective training and development plans 

  • Conduct regular performance and wage reviews

  • Develop clear company policies and ensuring policy awareness 

  • Handle workplace investigations, disciplinary, and termination procedures 

  • Maintain employee and workplace privacy and confidentiality 

  • Respond to employees’ queries and resolve issues in a timely and professional manner

Deal makers

  • At least 3-4 years of work experience in HR, preferably in an international and/or multicultural setting  

  • Experience in educating and coaching staff 

  • Strong knowledge of labor legislation and payroll processes

  • Good understanding of the full recruitment process

  • Solid problem-solving and team management abilities 

  • Experience in conflict resolution, disciplinary processes and workplace investigations

Boosts

  • Experience studying and/or working in the U.S. or U.K.

Application Instructions

To ensure full consideration, please e-mail a cover letter, curriculum vitae, and references at jobs@connect.edu.mm with subject title Application - People Operations Manager - Your Name or call us at +959 7970 10001 for more information. We look forward to hearing from you.

About American University of Yangon

“Education is not the learning of facts, but the training of the mind to think. ” — Albert Einstein

At the American University of Yangon (formerly known as Connect Institute), we are passionate about giving Myanmar-students equitable access to higher education. Beyond providing students with the knowledge and skills they need to thrive under the rigorous educational standards of U.S. universities, we create a lively environment for students to develop their extracurricular interests and leadership skills. With opportunities for scholarship and financial aid, we seek to promote diversity in the classroom and encourage all Myanmar students to strive for success. Having been designed in collaboration with our U.S. university partners, our courses are of the highest academic standard.